Palazzone 1960

This is one of the most authentic Italian pastry shops/restaurants you will ever find. I studied in Italy for a semester, and this place feels just like being there. Many of the staff are actually from Italy, which adds to its charm. I have been coming here for years. The pastries, paninis, and pasta are all delicious… and the gelato is AMAZING! If you want a true Italian experience, this is the place to go!

I originally called here to place an order for a cookie platter. After speaking with the associate, I decided it would be best to stop by and try it before purchasing. I am so happy I tried this place before placing an order for a party and sharing these pastries with my guests. I did not expect it to be as bad as it was. The place is easily spotted off the highway, it is a little tricky to get into but there is plenty of signage and parking to direct you. The inside is well lit and beautiful. You walk in and immediately see the gorgeous case filled with cookies. It is a bit overwhelming. I had high hopes when I came in based on the atmosphere and variety/ availability of cookies. The service is not friendly. Based on service alone, I would not return. I felt like I was the one working… and this woman was aware that I had called a day before regarding a party order and wanted to come try. She was no help. I did not know what to try so I ordered the tricolor cookie and the bombolini with custard. So, the tricolor cookie was a mess. It was dry … very dry. I have had so many tricolor cookies from everywhere and this one is one of the worst. It is a massive disappointment. The bombolini had such a heavy dough and it was heavily dusted with powdered sugar. It looked beautiful… but the taste did not match. The cream was an average custard, absolutely nothing over the top, very basic. It was not bad, but it was also on the heavier side and the combination of the heavy custard with the extremely heavy dough, it was another disappointment. Overall, based on service, the cookie, and the donut. I can not recommend Palazzone 1960 to anybody.

We visit Palazzone 1960 occasionally once in every few months and like it here each time we visit. Couple of times we came with our friends and they liked the place as well. There is a good selection of coffees to choose from and there is vast selection of desserts to loose onself. We have tried different varierties of coffees here, Verona, Mokaccino, Milano and Firenze and think of this place when we feel like drinking speciality coffees. This time we simply got cappuccino and hot chocolate to go and they also tasted great. We try and taste different desserts each time though lobster tail is a repetition as hubby likes it. The dessert sizes are usually mini which I like and yet they are somewhat filling. One of the times we also got assorted cookies and they were all very good, addictive actually. The service here is very cordial. The other day while we were at here, there was a kid next to us who saw a cookie and was asking her mom, meanwhile one of the staff, wonder if he is the owner, gave the kid the cookie to sample and the kid was very happy. Its always nice to witness cordial staff. Hope they continue to keep up the good spirit even in the future. Also, the gentleman who prepared our cappuccino and hot chocolate did so with patience despite the store being crowded and did a very good job. We truly enjoy coming here...